Leadership Breakthroughs Without Boundaries 
Real Issues, Real Partners, Real Solutions 
We work with you to understand your strategic ambition and co-create solutions that help you realise that. We are uniquely placed to help your leaders broaden their perspectives, by looking outwards and more broadly. We understand what it takes to deliver interventions that lead to real breakthroughs in thinking and action - resulting in a positive effect on your people, your organisation and 
the clients you serve. 
We have a core set of leadership qualities and behaviours that underpin everything we do: 
 
Purpose-driven leadership that leads to the continuous improvement of public services 
Collaboration and learning from others 
A focus on outcomes and impact 
Looking in new places, from new angles, leading to new discoveries 

6 LEVELS OF LEADERSHIP 

We use the 6 levels of leadership across all our programmes* 
Level 1 
Level 2 
Level 3 
First line managers: 
people in their first management role 
Mid-level management: 
overseeing several first-line managers 
Senior Managers: 
responsible for a whole function 
Level 4 
Level 5 
Level 6 
First level executive: 
cross functional responsibility 
Senior executive: 
overseeing a set of functions and managing a system 
Chief executive officer: 
the person with principal executive responsibility within an organisation 
Level 1 
First line managers: 
people in their first management role 
Level 2 
Mid-level management: 
overseeing several first-line managers 
Level 3 
Senior Managers: 
responsible for a whole function 
Level 4 
First level executive: 
cross functional responsibility 
Level 5 
Senior executive: 
overseeing a set of functions and managing a system 
Level 6 
Chief executive officer: 
the person with principal executive responsibility within an organisation 
*Report from the Public Services Leadership Task Force 2018 
"Working with the CSLE has given me a real insight into the shared challenges faced by organisations delivering to our communities and provides a platform to understand how we can work more effectively together to support our vulnerable residents." 
 
Becci Bryant, Chief Fire Officer 
 
"The CSLE provides an excellent opportunity to engage with other senior leaders and explore shared opportunities, challenge existing ways of working and develop leadership skills." 
 
Senior Leader, 
Civil Service Learning 
 
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